About Housing Disrepair Assist
We're dedicated to helping tenants get their homes repaired and receive compensation for the inconvenience they've faced due to housing disrepair.
Our Mission
To ensure every tenant has a safe, habitable home
Our Story
How we started and why we're passionate about helping tenants
Housing Disrepair Assist was founded in 2015 by a group of housing specialists who saw firsthand the challenges tenants faced when trying to get repairs done in their homes.
After witnessing countless tenants living in unsafe and unhealthy conditions because landlords failed to address disrepair issues, our founders decided to create a service dedicated to helping these tenants.
Since then, we've helped thousands of tenants across the UK get their homes repaired and receive compensation for the inconvenience they've faced. Our team has grown, but our mission remains the same: to ensure every tenant has a safe, habitable home.
Our Impact
Our Values
The principles that guide everything we do
Tenant-Focused
We put tenants' needs first, ensuring they receive the support and assistance they deserve.
Fair & Transparent
We're open and honest about the process, with no hidden fees or surprises.
Expert Knowledge
Our team has extensive experience in housing law and tenant rights.
Efficient Service
We work to resolve housing disrepair issues as quickly as possible.
How We Work
Our approach to helping tenants get their homes repaired
Initial Assessment
We start by assessing your situation to determine if you have a valid housing disrepair case. This involves understanding the issues you're facing and whether your landlord has been notified.
Property Inspection
If you qualify, we'll arrange for a professional to inspect your property and document the disrepair issues. This evidence is crucial for your case.
Landlord Communication
We'll communicate with your landlord on your behalf, presenting the evidence and requesting the necessary repairs. Most cases are resolved at this stage.
Resolution & Compensation
Once the repairs are completed, we'll help you secure compensation for the inconvenience you've faced. Our No Win No Fee approach means you only pay if we're successful.
Our Promise
We're committed to getting you the best possible outcome
- No Win No Fee guarantee
- Regular updates on your case
- Transparent process from start to finish
Ready to get started?
Take the first step towards a safe, comfortable home and the compensation you deserve.