Terms & Conditions
These terms and conditions govern your use of the Housing Disrepair Assist website and services. By using our website or services, you agree to these terms and conditions in full.
Our Service
Housing Disrepair Assist provides a service that connects tenants with professionals who can help them get their homes repaired and receive compensation for the inconvenience they've faced due to housing disrepair.
Eligibility
To use our service, you must:
- Be a tenant in a rented property
- Have experienced housing disrepair issues that your landlord has failed to address
- Have reported these issues to your landlord
- Be at least 18 years old
No Win No Fee
Our service operates on a No Win No Fee basis. This means:
- You won't pay any legal fees if your case is unsuccessful
- If your case is successful, a percentage of your compensation will cover the legal costs
- This percentage will be clearly explained before you proceed
Your Responsibilities
When using our service, you agree to:
- Provide accurate and truthful information
- Cooperate with the professionals we connect you with
- Respond to communications in a timely manner
- Provide any requested evidence or documentation
Privacy and Data Protection
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
Limitation of Liability
Housing Disrepair Assist acts as an intermediary and is not responsible for the actions or services provided by third-party professionals. We make no guarantees about the outcome of your case.
Changes to These Terms
We may update these terms and conditions from time to time. Any changes will be posted on this page, and by continuing to use our service, you agree to the updated terms.
Contact Us
If you have any questions about these terms and conditions, please contact us at:
- Email: contact@housing-disrepair-assist.co.uk
- Phone: +44 330 533 0128
- Address: 128 City Rd, London EC1V 2NX, UK