Privacy Policy
At Housing Disrepair Assist, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address
- Property Information: Details about your rented property and the disrepair issues
- Communication Records: Records of your interactions with us
- Website Usage Data: Information about how you use our website
How We Use Your Information
We use your information to:
- Provide our services and connect you with appropriate professionals
- Communicate with you about your case
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We may share your information with:
- Legal professionals and experts who can help with your case
- Service providers who assist us in operating our website and business
- Regulatory authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
Under data protection laws, you have rights including:
- The right to access your personal data
- The right to correct inaccurate personal data
- The right to request deletion of your personal data
- The right to restrict or object to processing of your personal data
- The right to data portability
Cookies
We use cookies to enhance your experience on our website. Please refer to our Cookies Policy for more information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@housing-disrepair-assist.co.uk
- Phone: +44 330 533 0128
- Address: 128 City Rd, London EC1V 2NX, UK